Introduction
This Privacy Policy explains how Chocovele (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase on our website https://chocovele.com (“Platform”).
By using our Platform or providing your details, you agree to the terms outlined in this Privacy Policy and to the applicable laws of India. If you do not agree, please do not use our Platform.
Information We Collect
We collect basic information that you provide during registration or while placing an order, such as:
Name
Date of birth (optional)
Address
Mobile number
Email ID
We use these details to: Process and deliver your orders
Contact you regarding your purchase
Provide special offers on occasions like birthdays or festivals
We do not collect unnecessary personal or financial information unless required for payment processing, and such data is handled securely.
How We Use Your Information
Your information is used to:
Complete and deliver your orders
Improve your shopping experience
Send updates, offers, and reminders (you may opt out anytime)
Resolve order-related issues or disputes
Prevent fraud or misuse of our services
Sharing of Information
We do not share your personal information with any third party, except:
Courier and logistics partners, solely for delivering your order
We do not sell, rent, or disclose your data to any marketing agency or external business.
Information may be shared with law enforcement if required by law.
Data Security
We follow reasonable security measures to protect your data from unauthorized access or misuse.
However, data transmission over the internet is not 100% secure, and users are responsible for keeping their login credentials confidential.
Data Retention & Deletion
We store your information only for as long as needed to provide our services or comply with legal obligations.
You may request deletion of your account or personal data by contacting us.
If there is a pending order, grievance, or verification, deletion may be delayed until resolved.
Your Rights
You may:
Access and update your account information
Request deletion of your data
Opt out of promotional communication at any time
Consent
By using our Platform, you consent to the collection and use of your information as described.
You may withdraw your consent by writing to us; however, this may affect your ability to use certain services.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of updated terms.
For Any Grievance Please Contact Us
Company: Chocovele
Contact Person: Garima Sharma
Address: I, 416 Ganga Nagar, Mawana Road, Meerut, Uttar Pradesh, India
Email: chocovele.info@gmail.com
Phone: +918791378017
Timings: Monday – Friday (9:00 AM – 6:00 PM)
